IT Hardware Support

Keep your operations running effectively and reduce costs with our post-warranty hardware maintenance solutions

Category Overview

Our IT Hardware Support program offers IT leaders a post-warranty hardware maintenance solution for break/fix repairs and system support. Corporate United understands the importance of having a multi-vendor resource that is reliable, adaptive, and cost competitive without risk to your operations.  

Through partnership with SMS our members have highly skilled technical resources ready to support your servers, storage, network, and specialty hardware so you can keep your operations running effectively.

Program Highlights
  • Contract Management Mid-agreement review option ensures that our contract remains best-in-class through the results of ongoing benchmarking
  • Cost Savings Typical savings from 30-50%, and individual growth rebates, service hour credits and payment discounts
  • Global Service Delivery Global support, from the call center to parts availability
  • Group Rebates The more members that participate on the program, the greater the rebate each member will receive
  • Inventory Assessments No charge service to assess your environment to target savings over time
  • Service Levels Flexible service levels for response repair times with penalties for non-compliance
Supplier Partner
Systems Maintenance Services logo
Systems Maintenance Services

Founded in 1981, Systems Maintenance Services (SMS) offers an adaptive suite of IT infrastructure support services throughout North America, Asia and Europe. To create additional OPEX and CAPEX leverage for our clients, SMS infrastructure services may be integrated into any project, tech refresh, operational transition or business driver focused on extending hardware lifecycle.

Contact Us Learn more about this program offering through Corporate United.